Are services covered by insurance?

Many insurance providers do offer coverage for psychotherapy. If you’re hoping to receive reimbursement from your insurance company, prior to booking, it would be prudent to check that your insurance covers services provided by a Registered Psychotherapist and how much coverage you are allotted for services.

Following payment for sessions, you will be provided with an invoice with the necessary information for you to submit to your insurance.

Please note, Cardigan Counselling & Psychotherapy does not directly bill insurance.

Do I need a referral?

You do not need a referral to engage in counselling and psychotherapy, however, your insurance company may require this form of documentation.

Will you be providing in-person services?

At present, services will only be provided via telephone or secure video platform.

Can you assess, diagnose, or prescribe medication?

A Registered Psychotherapist cannot complete assessments or provide a diagnosis. This must be done by a Psychologist, Psychological Associate, Medical doctor, or a Psychiatrist. Only Medical Doctors and Psychiatrists can prescribe medication.

How long does therapy take?

Therapy is an individual processes and can look different for everyone. Frequency and duration of sessions are largely dependent on what you are looking to gain from the therapeutic space. Treatment goals may also change or evolve after the onset of therapy.

Which platform do you use?

All billing, booking, record keeping, and video calls are handled using the Jane App (https://jane.app). Communication is done via outlook e-mail or by phone.

Do you offer a complimentary phone call prior to booking?

Yes! A complimentary 15-minute phone call is provided and required for all clients considering booking with Cardigan Counselling & Psychotherapy. This phone call is a chance for us to explore what's drawing you to therapy and whether my approach and experience might be a good fit for you. Please e-mail or call to schedule.

How can I pay for a session?

Sessions can be paid for via credit card or e-transfer.